What is your favourite machine/equipment in your factory and why?
Any advice for switching to 3rd party inks?
Do you think it is a good idea to add new services to your printing business such as embroidery, product marking, T-Shirt printing for instance?
Are you using social media to promote your business? If so, is it working for you??
Have you ever had to make a warranty claim on failed media or anything else? Did you claim for wasted labour as well?
Do you have a static electricity problem when printing? If so, how do you eliminate it?
What would you do if your media supplier went direct to your end customer and shared media prices?
Can you advise what actions you take, if any, to protect our environment from your waste plastic, vinyl and any other ink or media that is generally considered harmful to the environment?
Do you have a wish list for improvement to your wide format equipment, if so, what would that be?
Do you have solar power to help reduce your power costs?
Does your business still excite you the way it did when you first started?
Should there be a database available to us all of difficult customers / unpaying customers?
Would you welcome electric Utes for your business since the price of petrol is predicted to continue on an upward trend?
Should each sign company be required to have as a minimum 1 trade qualified person? Like any other trade business, a qualification is required by State Government for the business to be accredited / ready for trade.
Would you switch suppliers if your supplier was providing product to a backyard operator who regular undercut you?
When working as a local installer/contractor for an "out of town" sign company, do you offer trade discounts on the labour and materials for them?
Does anybody use finance brokers or agents to finance big signage projects?
If there was a registered training organisation offering a certified vehicle wrap course, would you enrol yourself/staff?
Do you feel that everybody operating a business in our industry should be trade qualified and prevented from opening a business if they are not qualified?
Is there any one machine in your business that generates the most business for you? If so, which one?
Can you relate your worst customer experience?
Would you expect a supplier to continue to supply the relevant inks and parts after the supplier discontinues with that product line but has installed several machines into the market?
Do you prefer reps coming in to see you or just ringing at the end of the month when they are trying to make budget?:
Do you have an associate printer that can bail you out when your machine is down and you have deadlines to meet?
What do you do with your waste ACP?
What forums, facebook groups/pages, web sites do you use to find digital printing and signage support?
What do you consider the most important aspect of sign design? Layout, colours, negative space. recall?
Who's responsibility is it for any malfunction of a pylon type sign? The Client? The Sign company? The Council? The Fabricator? The Engineer? The Installer?
How do you go about promoting your business?
How do you work out your actual staff costs to get an appropriate hourly rate to fit your business?
How do most sign writers cost their cut letter jobs? By the letter or time and materials?
Do you charge a minimum price for a small job?
What is your hourly rate? Do you make sure all your cost are covered in this rate?
Do you do your own product durability testing, like sticking vinyl out in the sun for a year to see what happens to it?
How much above award are you paying your staff and are you using the joinery award as your guideline for your business or an alternative award?
Did the sales rep that visited you almost daily when you expressed interest in buying a new machine visit you after the machine was installed and running?
Will the govt intern scheme benefit the industry as a whole, or will it encourage unscrupulous owners to fire their intern at the end of the 12 weeks and get another free worker at taxpayers expense?
How to you cope when you get a printer service quoted at $18,000 after warranty and service agreements is over? Do you just not service the printer and wait until something happens or do you fork out the money?
Are you utilising the Government's $20,000 tax write off before the end of the financial year?
Do you have an associate printer that you trust and can help you out if you break down or have excess work that you can't handle?
Do you think regularly trading-in print equipment for new is better than keeping older equipment that is carefully used and is maintained regularly?
When quoting work, do you ever put on a margin for the "cash price" or "can you do a little better" effect?:
PacPrint 2017 - did you get there? If so, what were your impressions?
Do you have an IT back up system in place?
Are you using a budget print management system? Are still happy with its performance and see no need to "upgrade" to the big flash systems?
What would you change if you could start your business all over again?
How many sign companies would support private training relevant to daily operations in a modern sign shop?
What is your biggest gripe about our industry or your job?
Do you believe there is corruption in our industry? Ie., do you know of any jobs being lost due to bribery, etc.?
What are your council's requirements for an A-Frame sign on a footpath?
When you have a client looking for something you can do but would rather not do, do you recommend them to another specific sign shop or just say no?
For those 3rd party ink users, which ink has proven the best for you?
Have you found that UV cured ink is being used in many applications where it is not suited. Such as long term outdoor signage where it has not been UV laminated or UV clearcoated?
How many signies abide by council regulations relating to sign installations by road or footpaths?
How does a sign shop charge for graphics?
How often do you receive files for printing that you either reject or require a huge amount of work before they can be printed?
Has signwriting lost its "fun factor" with the advances of technology in the industry?
What do you do if what they want isn't what they need?
Do you ever say no thanks to someone wanting to give you a very small order?
As a small business operator have you ever dealt with a small supplier for many years only to find that when they become a big business they usually brush the small business operator aside only to be interested in the big orders and make you wait?
Do you think that static printed signage is under threat from 3D and Digital signage?
Do you know and track the minimum total sales you need in order to achieve a profit each month and do you know your minimum invoice value that will show a real profit?
Wide format printing has been booming for several years now. Is this boom cooling off or, if not, do you see an end coming with a plateau or even contraction?
As traditional offset printing businesses expand into digital, wide format printing & signage, have you as a traditional signage business expanded into providing print such as brochures, leaflets, business cards etc? If so, how is that going?:
Are you being affected by printers who are charging ridiculously low prices which sometimes are way below stock cost? How do they do it and why? It hurts everyone and kills the whole industry.
Anybody using Shop Vox? Any tips for a first time user?
Do you travel to any international trade expo's and if so, which one(s) would you recommend?
Training potential apprentices across all states is becoming more difficult. May I have some feedback on what are the obstacles in employing apprentices?
Have you had any problems with not being able to use ladders on jobs due to Health and Safety regulations?
What are your thoughts about other sign companies from other suburbs advertising their business on your turf with corflute signs on road ways/fences etc. How do you react or respond?
How do you safely dispose of knives and blades?
How long, on average do you normally wait for an answer to a quote?:
Do you have problems with photos after a job is completed? ie. the person on-site doesn't take a photo at all or they produce a low quality image with no hope of seeing any problems or no record at all. How do you combat this problem?
What are the most unusual local council requirements/knock-backs you have had for CBD signage?:
How do you get around the problem of paint coming off a vehicle that has been poorly repaired when a wrap is removed? Do you take responsibility or do you have a warranty stipulating all care but no responsibility?
Do you have examples of designers not knowing enough about print ready artwork?
Have you found any other cool ways to use aluminium composite apart from signs?
A big designer uses us for all of his work. They have now asked for a 5% commission on the jobs they send to us. Is this normal? Do you think this is right?
Have you ever had people remove your laminate because they thought it was as transport protection and therefore ruined the signs?
For extra income, what products and services do you offer clients that you outsource to a third party?
On average, approximately how much money do you lose each year on "bad debts" - if any at all?:
How much is a sign? ( how do you deal with over the phone pricing enquiries)?
Where do you find the best place to advertise for staff that you are willing to train up into required position?
Many of us feel that the TAFE's have done a lousy job of bringing people into our industry and training them, is it up to ASGA to create and run workshops to educate and teach the Sign Industry.
When clients have a choice of ACP or vinyl banners which, in your opinion, is the one that clients choose in most cases and why.
Is it harder than it used to be to get all the information from a customer that you need to complete a job? ie. materials they want to use, wording, colours, logos etc.
Do you recycle your discarded vinyl. If so, who do I contact to arrange this?
Do you recycle the clear plastic backing from vinyl you use in your shop? If so, where?
Is it wise for an employer in a small business to put female employees in important positions when there is the possibility of them falling pregnant and taking long maternity leave?
Why are prices for printing coming down while costs are going up?
When getting work in, do you prefer to visit your clients or that they come to your premises?
Would you employ an older person, if not, why?
Do you find that skilled print/signage people move around too much in search of better wages or have you managed to keep a stable team?
Are your customers getting more fussy over the issue of consistent colour or colour management?
What difficulties have you had to overcome with Latex ink? Do you think it has been worth the switch?
Regarding apprenticeship schemes, do you think we do enough to sell our industry to youngsters? What ideas can you offer that would improve the number of apprentices entering our industry?
Given the many means to advertise my printing business, which method has given you greatest ROI?
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