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New Roland DG Connect app monitors printers in real time

Roland DG Australia has launched Roland DG Connect, an app that gives users a detailed understanding of their overall print operation to keep devices running at optimum performance. The new app is available for use with all TrueVIS series printers and printer cutters, and is free to new and existing Roland DG owners.


“Roland DG Connect provides instant access to key performance data, and allows the user to monitor device activity and increase print production efficiency,” says a press release.

“The app features an easy-to-understand colour-coded dashboard that provides an instant view of statistics like ink usage per cartridge, while also showing a printing volume timeline for periods of up to 30 days. Additionally, it displays crucial information for optimising the health of your printer, such as print head manual cleaning frequency, wiper life status, and levels of liquid waste – data that helps keep your printer running in top condition, minimising downtime and maintenance. In addition, Roland DG Connect provides instant alerts that help you avoid any costly productivity issues, as well as notifications that let you know when firmware updates are needed or if inks are in need of replenishment. Colour-coded views make it simple to monitor ink consumption per cartridge, so you can effectively plan your ink usage and budget. 

“Users will also appreciate the helpful reporting and accessibility information the Roland DG Connect App offers. A built-in Job Log lets you review up to 30 days of print production on one or more connected devices, while an Error Log delivers machine alerts, including instant notifications on "feed motor errors" or "print finish activity. 

“Other Roland DG Connect features include easy access to product documentation, user guides, and support materials for Roland DG printers, plus a function that allows users to instantly view their device warranties and expiration dates for added peace of mind.” 

Greg Stone, product and marketing manager at Roland DG Australia added: "The new Roland DG Connect App allows Roland DG end users to monitor their printers in real time, keep them operating at the highest level, and take their production with them wherever they go. We will be enhancing the app continuously, incorporating additional features and functionality that will make life increasingly easier for users.” 

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TrueVIS owners can get started with Roland DG Connect by registering online at the Roland DG Connect page, and then downloading the app, at the following link: https://www.rolanddg.com.au/products/software/roland-dg-connect-app